Archive for the ‘Maintenance’ Category

POP3 Server Restart @ 13:50 16/11/09

Monday, November 16th, 2009

For performance reasons we restarted pop3 Mail Service, we had the server running in debug mode for the last couple of days. This is processor intensive and so we wanted to run the service in production mode again as soon as possible. Your downtime, if any at all, should not have been more than a minute.

Thank you, the vonhost team.

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Email System 22-07-09

Wednesday, July 22nd, 2009

This morning we experienced an unexpected event on the email server, this has resulted in some downtime for some accounts. Our engineers are aware of the problem and have now stabilised the system, account holders should find emails being delivered as normal.

We are still reviewing the situation and monitoring the servers.

Thank you for your support in this event.

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Service Interuption 22 June ‘09

Monday, June 22nd, 2009

This afternoon from around 19:00 our services became intermittant due to what appears to be a Denial Of Service attack ( DOS ).

Services Affected:

  • SMTP MAIL
  • POP3 MAIL
  • HTTP WEBSITES on server 85.234.139.230
  • DNS on NS1 and NS2

Our team are on the case and we hope that the situation is now resolved.

We thank you for your support and understanding.

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Mail Server Updates - 31/05/09

Friday, May 22nd, 2009

On Sunday 31st May we will be updating the SMTP mail server, there will be periods of temporary downtime, we do not anticipate any of this time to exceed several minutes.

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In with the new FTP server

Wednesday, April 1st, 2009

We have recently updated our FTP server software, after months of testing we have finaly stopped using Microsoft FTP as our primary file server in favour of the one available from MediaModus.com.

The main benefit is support for secure file transfer protocol, so now in the same way that your confidential information is protected on a secure website your confidential source file data can be too.

It’s worth noting that older accounts that begin with “Admin_” will no longer function on port 21, port 22 should be used instead.

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Scheduled Maintenance - 20/02/09

Friday, February 20th, 2009

We will be performing scheduled maintenance on all servers this week. This work forms part of our commitment to continous improvements, and will enhance the reliability and resiliance of our systems.

 

We have scheduled the maintenance to take place during the quietest periods on our network.

 

Whats actually happening?

 

We are updating our mail server software.

 

When is it happening?

 

Friday 20th Feb 2009 22:00 - 23:00

Anticipated Downtime: 1 Hour.

 

 

 

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